Browsing by Subject "Service quality"

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Does regulation trade-off quality against inequality?
The case of German architects and construction engineers
(2018) Strohmaier, Kristina; Rostam-Afschar, Davud
We exploit an exogenous price increase by about 10% for architectural services to answer the question how price regulation affects income inequality and service quality. Using individual-level data from the German microcensus for the years 2006 to 2012, we find a significant reform effect of 8% on personal net income for self-employed architects and construction engineers. This group moved from the second lowest to the highest quintile of the net income distribution. This increase in inequality is associated with a deterioration of service quality. The reform reduced average scores of a peer ranking for architects by 18%.