Browsing by Subject "Wirtschaftsinformatik"

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Electronic negotiation support systems and their role in business communication : an exploratory evaluation of auction use
(2007) Köhne, Frank; Schoop, Mareike
Electronic communication media and electronic commerce have become substantial components of economic interaction. Buyers and consumers are increasingly integrated in processes of product and service specification. More and more coordination processes are conducted digitally or partly automated. Buyer-supplier relationships change. In the post-hype phase regarding online-auctions long term relationships prevail ? however, the electronic communication via e-mail as well as the different types of reverse auction have been established as business processes. The dissertation contributes to an understanding of the appropriation and use processes of electronic procurement auctions, i.e. the only form of electronic negotiation with sufficient market-penetration for a field study. Consequently, it explicates the effects of the technology in its application context. The focus of the study is on an aspect, which is hardly suitable for experimental analysis: the identification and contextualisation of organisational communication effects. It shows how auction systems can generate efficiencies as well as relational threats and communicative barriers. The latter is mainly achvied through references to the theory of Habermas. Based on the field study, conclusions for the adequate design and choice of negotiation support technology are drawn.
Proceedings of RSEEM 2006 : 13th Research Symposium on Emerging Electronic Markets
(2006) Schoop, Mareike
Electronic markets have been a prominent topic of research for the past decade. Moreover, we have seen the rise but also the disappearance of many electronic marketplaces in practice. Today, electronic markets are a firm component of inter-organisational exchanges and can be observed in many branches. The Research Symposium on Emerging Electronic Markets is an annual conference bringing together researchers working on various topics concerning electronic markets in research and practice. The focus theme of the13th Research Symposium on Emerging Electronic Markets (RSEEM 2006) was ?Evolution in Electronic Markets?. Looking back at more than 10 years of research activities in electronic markets, the evolution can be well observed. While electronic commerce activities were based largely on catalogue-based shopping, there are now many examples that go beyond pure catalogues. For example, dynamic and flexible electronic transactions such as electronic negotiations and electronic auctions are enabled. Negotiations and auctions are the basis for inter-organisational trade exchanges about services as well as products. Mass customisation opens up new opportunities for electronic markets. Multichannel electronic commerce represents today?s various requirements posed on information and communication technology as well as on organisational structures. In recent years, service-oriented architectures of electronic markets have enabled ICT infrastructures for supporting flexible e-commerce and e-market solutions. RSEEM 2006 was held at the University of Hohenheim, Stuttgart, Germany in September 2006. The proceedings show a variety of approaches and include the selected 8 research papers. The contributions cover the focus theme through conceptual models and systems design, application scenarios as well as evaluation research approaches.